1. Digital Access
Subscriptions are digital services that may be activated shortly after payment confirmation. Once access details or activation information have been delivered and an active billing cycle has started, refunds are not issued unless required by applicable law.
2. Before Purchase
Customers are responsible for checking device compatibility, internet speed, and subscription requirements before purchasing. Our support team can help answer setup questions before activation.
3. Review Requests
If you believe there is a billing issue or activation problem, contact us with your order details. We review each request based on the subscription status, service delivery, and applicable consumer protection rules.
4. Contact
For refund questions, contact iSUB support through WhatsApp or email.
Phone Support
+212708991681
Email Address
djex665@gmail.com
